Reference

Privacy Policy Built Around Your Account

Account details, DANA wallet records, cookie choices, and support messages sit under one Privacy Policy before you open your account.

Account data scopeDANA receipt handlingCookie choicesSupport privacy path
suleh88 Privacy Policy Built Around Your Account
PRIVACY CONTACTS

Contact Us About Privacy Requests

Fast privacy help starts with the right channel. Use live chat for a simple cookie or account-data question, email for a formal request, and your account message area when the request touches…

Live chat 09:00-23:00 WIB Use live chat for quick privacy questions about cookies, device sessions, or the data shown inside your profile. Our team can point you to Account > Privacy without asking for your password.
Email [email protected] Send one message with your account ID, request type, and the contact detail we can use to reply. Email is better for access, deletion, correction, or wallet-record questions that need a written trail.
Account message area Open your account and use the message area for requests tied to DANA, OVO, GoPay, or QRIS history. Keeping the request inside your profile helps us match it safely.
ACCOUNT CONTROLS

Privacy Controls Across Book of Dead

Your Privacy Policy rights should be practical, not hidden in legal wording. We keep account, wallet, cookie, device, and support records in separate workflows so one request does not expose another area…

Account data handling

We keep the login name, contact detail, hashed password record, and profile status needed to operate your account. You can ask what sits on the profile before you explore Book of Dead or Fishing God.

Cookie and device choices

Cookies help keep you signed in and detect unusual access. On mobile web, open Account > Privacy > Cookies to change non-essential cookie choices without closing your current session.

Wallet record checks

For DANA, OVO, GoPay, and QRIS, we store transaction reference, time, amount, status, and account match result. That lets our finance desk trace a payout question without repeated private screenshots.

Device access history

Account > Security > Devices shows recent browser sessions, approximate region, and login time. If a device looks wrong, contact support and we can help secure access before any privacy change proceeds.

Retention and deletion

We keep records only as long as needed for account service, security checks, wallet disputes, and legal duties. If you ask for deletion, we explain which records can be removed and which must remain.

Correction request path

If your phone, email, or wallet name is wrong, send the correction through your account or privacy email. We may ask for one recent payment reference before changing details tied to funds.

Privacy Questions Before You Open Account

Good privacy answers should help you act. These questions cover account data, payment records, cookies, device access, correction requests, and deletion. If your case involves wallet history or identity checks, contact us from the same profile so we can protect your account while handling the request.

We collect the details needed to run your profile: login name, password record, contact detail, device signals, and wallet references. We also keep support messages you send so our team can answer privacy requests consistently.

Yes. We store payment reference, time, amount, status, and account match result for each rail you use. These records help us trace wallet questions and secure payout handling tied to your account.

Yes, you can email [email protected] or use the account message area. We may confirm your login name, contact detail, and one recent wallet reference before sending any account data back to you.

Open your account message area or send an email with the detail that needs correction. For wallet-linked changes, we may ask for a DANA, OVO, GoPay, or QRIS reference before updating the record.

You can request deletion where local law permits. Some records may need to remain for security, wallet disputes, or legal duties, and we will explain which parts can be removed from your profile.

Cookies keep your session active, remember privacy choices, and help detect unusual access. You can change non-essential cookie choices at Account > Privacy > Cookies without resetting your main profile details.

If live chat is closed after 23:00 WIB, email [email protected] with your account ID and request type. We will handle the message in the next support window and ask for checks only when needed.